US2 Database failure

Incident Report for OneSaas

Resolved

This incident has been resolved.
Posted Feb 16, 2022 - 14:23 AEDT

Monitoring

All systems have been back up and running for about 30 minutes and we are monitoring.
Posted Feb 15, 2022 - 17:37 AEDT

Update

We have completed the database failover and the US2 environment is back and running. We are looking at re-enabling the auto syncs next.
Posted Feb 15, 2022 - 16:53 AEDT

Identified

Our SQL Azure database is experiencing connectivity issues, will failover to a geo-replicated version.
Posted Feb 15, 2022 - 13:27 AEDT

Investigating

We are currently investigating this issue.
Posted Feb 15, 2022 - 13:08 AEDT
This incident affected: OneSaas Hub.
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